My Credit Card Swiper is not working
For your convenience, we have we have partnered with Merchant Ware to offer a low cost option for card present credit card swiping. Credit Card swiping is only available through Merchant Ware.
You must have a Merchant Warehouse issued swiper for it to work. If you use a different swiper, the page will say "Reading...." then just reload the swiping page. The transaction will not run.
If you have a different merchant provider, please contact support and we can have a representative contact you.
Troubleshooting your Merchant Warehouse Swiper
|What is happening
|When you scan the card is says its "Reading" then reloads the swiping page.
||This means you do not have a Merchantware issued swiper. Contact Mercantware to get a swiper.
|There is an error
||Since the swiper page is a Merchantware hosted page, you will need to contact Merchantware to troubleshoot.
|The page loads blank
||This usually means your credentials are not correct. Please check your credentials in the Customer Payment section in the Settings Tab.
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