How do I find my Authorize.net API login?/POS error Reason Code?

  • PRICING TIER: All

  • APPOINTMENT VERSION: Single & Multiple


First you will need to verify that your Authorize.net API login is correct. The API login is not the same login as your Authorize.net account login.

To find your API Login,
  1. Log in to your Authorize.net account
  2. Click on Account on the top navigation
  3. Click on API Login ID and Transaction Key under the Security Settings section.

Your API login ID will be a series of numbers and letters.

Copy that log in and type it in the "Customer Payments" section in the Appointment Plus section the password field is not necessary so you can delete that field. Keep the trankey field.


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  1. Comment #1 (Posted by chadwick Allen )
    did not get a password

Article Details

Last Updated
10th of December, 2012

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