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There were 8 articles found in this category:

  1. question
    Notifications Overview
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple Notifications are the e-mails that are sent out to your customers and staff members from your Appointment-Plus account. E-mail notifications are sent out automatically based on actions taken within your account. These actions i ...
  2. question
    Notification E-mails
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple E-mail notifications sent from your Appointment-Plus account can include custom content for your customers and staff members. To access both types of notifications: CLICK: Settings tab > Notifications (Bottom Left Corner) ...
  3. question
    Appointment Action Links Overview
    PRICING TIER: Silver and Gold APPOINTMENT VERSION: Single & Multiple In February 2011, Appointment-­Plus will introduce an exciting new enhancement to the e-­mail notifications for appointments and the waiting list. The new feature will be available for all silver and gold tier ...
  4. question
    Notification Field Definitions
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple To view your e-mail notificsations: CLICK: Settings Tab > Notifications There are two types of e-mail notifications: Customer and Staff Member Notifications. Customer Notifications Appointment Confirmation E-mail This e-mail ...
  5. question
    Does the system send out e-mail appointment confirmations?
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple Yes, appointment confirmation emails can be sent to customers and staff members when appointments are scheduled. If you are not receiving confirmation emails when appointments are scheduled, there are two sections you can check t ...
  6. question
    Does the system have additional reminder e-mails?
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple There is only one reminder email available for your customers. Reminder e-mails can be set to be sent at different intervals (3 days before the appointment, 2 days before the appointment, etc.). There is also an additional par ...
  7. question
    How do I change who the appointment notification email comes from?
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple To change the E-mail address the Appointment Notification comes from: CLICK: Settings Tab > Notifications > Select Appointment Confirmation E-mail >Change the e-mail address in the From field and Update TIP: You can also ...
  8. question
    Bounce Back E-Mail Notification
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple To receive a notification when a customers e-mail comes back as invalid you will need to set the preference for a Bounce Back Notification. Click - Settings Tab> E-mail > Set Pref. #20 to "Yes" and Update NOTE: The Bounce B ...