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There were 7 articles found in this category:

  1. question
    Customer Payments Overview
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple The system has two types of credit card payment options: Processing credit card payments. This can be done from both the customer view (customer self-scheduling) and the Site Administration POS section (your staff member processi ...
  2. question
    How do I accept payments with my Merchant Warehouse account?
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple Once finished setting up your Merchant Warehouse account, you can then link it with your AppointmentPlus account. This is done by adding your Merchant Warehouse Site ID, Key, and Store Name to the Customer Payments section of you ...
  3. question
    Can I capture the credit card information from the Customer View to process later in my own terminal?
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple No. Because credit card capture (prompt but don't process) converts a credit card number to a stored payment token, you must use the POS system to process future payments using that token. The token cannot be used externally to t ...
  4. question
    PayPal Instructions (Auto Return)
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple If a you would like to use PayPal to process payments with Point of Sale, Gift Certificates, Packages, or Appointments, the following steps must be completed to automatically redirect customers to the Customer View after making t ...
  5. question
    How do I find my Authorize.net API login?/POS error Reason Code?
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple First you will need to verify that your Authorize.net API login is correct. The API login is not the same login as your Authorize.net account login. To find your API Login, Log in to your Authorize.net account Click on Account o ...
  6. question
    MerchantWare Swiper Installation
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple Credit card swipers can now be used with your Appointment-Plus and MerchantWarehouse accounts to eliminate the need for a separate terminal. Setting up a Magtek swiper configured by MerchantWare is quick and easy. The following v ...
  7. question
    What is a Tran Key?
    PRICING TIER: All APPOINTMENT VERSION: Single & Multiple The Tran Key is the term for a Transaction Key for Authorize.net customers. The Tran Key is a unique sequence of numbers and letters that Authorize.net gives to their clients. This key is sent to Authorize.net with any transactio ...