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There were 16 articles found in this category:

  1. question
    How to use the Knowledge Base
    DOCUMENT How to use the KB The Appointment-Plus Knowledge Base, also referred to as the 'KB', is a comprehensive collection of videos, news pieces, and informative articles. The KB will allow you to search by key terms or browse by categories to find answers to your questions. Please take the ...
  2. question
    User Manual
    User's Manual This User's Manual is intended to be utilized in conjunction with the online Help section of the system. The online Help section can be accessed by utilizing the Help tab on the navigation bar at the top of the site administration view of the system. This Manual is arranged in the ...
  3. question
    How to use the Knowledge Base - Part 2
    Article Content (continued from "How to use the Knowledge Base") Visitor Comments Anyone is able to leave a comment on an article. A name and e-mail address is optional while leaving a comment. You can add comments such as "Great Article!" or "Can you expand more on...". Article Details On the r ...
  4. question
    VIDEO - Introduction
    < Previous: 0 - Introduction | Next: 1 - Account Overview > This tutorial covers: A quick roadmap to your Appointment-Plus account. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Getting Started Single/M ...
  5. question
    Install a Knowledge Base search option in your browser
    In the top right corner of your browser is an option to search various search engine websites. You can now add an Appointment-Plus Knowledgebase search to your browser by installing the APKB search plugin. Firefox Installation: 1. Download the attached apkb.xml to C:\Program Files\Mozilla Firefo ...
  6. question
    VIDEO - Account Overview
    < Previous: 0 - Introduction | Next: 2 - Key Preference Settings > This tutorial covers: A quick roadmap to your Appointment-Plus account. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Getting Started S ...
  7. question
    VIDEO - Key Preference Settings
    < Previous: 1 - Account Overview | Next: 3 - How to Add a Service > This tutorial covers: A review of key preferences and settings before completing your account setup. Account information. Appointment preferences. Terms. Customer Fields/Terms. Title Category Version Tier ...
  8. question
    VIDEO - How to Add a Service
    < Previous: 2 - Key Preference Settings | Next: 4 - How to Add a Staff Member > This tutorial covers: The steps to add a service. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Getting Started Single/Mul ...
  9. question
    VIDEO - How to Add a Staff Member
    < Previous: 3 - How to Add a Service | Next: 5 - How to Create Appointments> This tutorial covers: The steps to add a service. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Getting Started Single/Multip ...
  10. question
    VIDEO - How to Create an Appointment
    < Previous: 4 - How to Add a Staff Membrer | Next: 6 - E-mail Notifications > This tutorial covers: The steps to adding an appointment. The necessary setup needed before adding apointments. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multipl ...
  11. question
    VIDEO - E-mail Notifications
    < Previous: 5 - How to Create an Appointment | Next: 7 - Customer View > This tutorial covers: A review of customer and staff member notifications. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Getting ...
  12. question
    VIDEO - Customer View
    < Previous: 6 - E-mail Notifications | Next: 8 - Customers Tab > This tutorial covers: A quick roadmap to your Appointment-Plus account. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Getting Started Sin ...
  13. question
    VIDEO - Customers Tab
    < Previous: 7 - Customer View | Next: 9 - The Marketplace > This tutorial covers: How to add customers. Customer search. How to merge customer records. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Gett ...
  14. question
    VIDEO - The Marketplace
    < Previous: 8 - Customers Tab | Next: 10 - Adding a Support Ticket/Help > This tutorial covers: Available plug-ins for your Appointment-Plus account. Title Category Version Tier 0: Introduction (1:45) Getting Started Single/Multiple ALL 1: Account Overview (4:41) Gettin ...
  15. question
    VIDEO - How to Add a Support Ticket
    < Previous: 9 - The Marketplace | Next: 10 - Adding a Support Ticket > This tutorial covers: The steps to add a ticket. Where to find helpful articles within the Knowledge Base. The necessary details to enter into a ticket. Title Category Version Tier 0: Introduction (1: ...
  16. question
    Quick Start Guide
    Thank you for allowing AppointmentPlus to be an asset to your organization! AppointmentPlus functionality and settings are unparalleled in the industry, making it possible to adapt to virtually any scheduling needs you may have. NOTE - Tab names and links may be different in your account depend ...