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There were 7 articles found in this category:

  1. question
    Rooms Overview
    PRICING TIER: Silver & Gold APPOINTMENT VERSION: Single How to Use Room Sharing Room sharing allows you to assign appointments to rooms, in addition to staff members. Although the room sharing feature can be used in many different scenarios, it works especially well in situations in wh ...
  2. question
    Rooms Field Definitions
    PRICING TIER: Silver & Gold APPOINTMENT VERSION: Single Days Off Mark any days you want the room unavailable. Room Name Enter a name associated with the room. This name will not be seen by your customers. Schedule Enter the schedule that your room will be available. An appointment w ...
  3. question
    Can we include the Room name in email notifications to customers?
    PRICING TIER: Silver & Gold APPOINTMENT VERSION: Single Yes, if you are scheduling appointments for staff members and rooms, you can include the room name in the notification emails. To add the room in the notification emails: CLICK: Settings tab > Emails > Preference #15 > Ye ...
  4. question
    If I create a reserve time, does it block out that time in the rooms associated with that staff member?
    PRICING TIER: Silver & Gold APPOINTMENT VERSION: Single Multiple staff members can be assigned to one room, so a room schedule has to be independant of a staff member schedule. When you set up a reserved time, it will only reserve time on the schedule you are working with as a default ...
  5. question
    How do I set up rooms?
    PRICING TIER: Silver & Gold APPOINTMENT VERSION: Single If you have a situation in which staff members share rooms, the room sharing feature may be an option. To activate room sharing: CLICK: Settings > Rooms Set the first preference (Enable room sharing) to yes and click on the Upd ...
  6. question
    Can customers select a room from the Customer View when scheduling an appointment?
    PRICING TIER: Silver & Gold APPOINTMENT VERSION: Single Yes, with the enabling of a prefernence, your customers will be able to select a room from the customer view. CLICK: Settings Tab > Rooms > Set Preference #6 to "Yes" and Update
  7. question
    Does the room have the same schedule as the staff member associated with the room?
    PRICING TIER: Silver & Gold APPOINTMENT VERSION: Single Staff members and rooms are independant of each other and have their own schedules. They do not have to have the same schedule, however the staff members associated with the rooms need to set their available hours to be within th ...